Oral Health Care Professionals, L.L.C.
2033 Ogden Avenue
Downers Grove, IL 60515
P: (630) 963-6750
F: (630) 963-6761
New Patient Information
After you arrive at our office, sit back as you enjoy the ambiance of our fireplace as well as a complimentary warm gourmet beverage or bottled water.
Feel free to bring your iPod or CD player to all appointments if you like. Several days per week you will be able to enjoy a complimentary massage by Shelly, a licensed massage therapist and registered nurse. During your appointment she provides complimentary hand and foot massages and once your appointment is complete provides a complimentary neck and back massage.
Please call our office and Pat, our new patient coordinator, will be happy to assist you. Of course, feel free to call our office or email us with any questions.
Click HERE for Downloadable New Patient Welcome Packets to be completed before your first visit
Your First Visit:
Upon your arrival we will sit and discuss your desired outcome, any pertinent medical and dental histories, the idea of a lifetime strategy for dental health, and any questions or concerns you might have.
After our discussion we will do a thorough examination of your mouth and surrounding structures. We will check the soft tissue in your mouth (oral cancer exam), check your bite, teeth, gums, and jaw joint. We will also take any necessary x-rays and photographs. You will view a tour of your mouth using our state of the art intra-oral camera. Our patients love being able to watch their intra-oral tour as it is displayed on our 40 inch flatscreen TVs. Occasionally dental impressions may be taken for study models.
Preventive Care Visits:
It is our joint responsibility to see that follow up preventive care is done on a regular basis. Many patients choose to schedule their next visit before they leave. We consider this a confirmed appointment. Please call us 48 hours in advance if you must change the time we have reserved for you.
Occasionally, dental emergencies do occur. When they do, please contact the office immediately as we always make time available to treat your emergency as soon as possible.
Cancellation & Rescheduling Policy:
When you make your appointment, the time we set aside for you is your time only. We see our patients individually and value your time and dislike keeping you waiting. We ask that you also respect our time. If you are unable to keep your appointment, please notify us at least 48 hours in advance. A nominal fee may be charged to your account if this notice is not given.